Director of Community Engagement
Located in Memphis, TN, MoSH (the Museum of Science and History; the Museum) is a well-established 501c3 that seeks to create a community of people who share a richer understanding of one another and the world around us. The Museum consists of the Pink Palace Museum, the Lichterman Nature Center, the Coon Creek Science Center, and other historical properties. We inspire discovery through collecting, preserving, and interpreting the cultural histories and natural sciences that shape our region.
Join our team as we embark on an exciting phase of executing our new vision. Our museum is committed to telling our story by:
· Advocating for Authenticity – Illuminate varying perspectives and uphold accurate interpretation, without glossing over tough ideas.
· Magnifying Belonging – Building active audiences through outreach, co-creation, and participatory inclusion.
· Embodying Holistic Stories – Incorporating context and presenting lesser known stories to portray a complete, systemic picture of the region and its history.
· Constructing Intersections – Creating welcoming common spaces that encourage serendipitous and unstructured engagement and foster meaningful interactions between diverse groups of people.
As a senior team member working under the general direction of the Administrator of Programs and the Executive Director to comprehensively engage the community and implement the museum's strategic initiatives for engagement and learning through onsite and outreach programming, the Community Engagement Manager sets programming for MoSH. Programming includes meeting the Museum’s goals of audience type and content range and focus. The Museum has identified three ways audiences desire to engage: (1) learners and facilitators, (2) community event makers, and (3) curious explorers. Our content will be regionally grounded and focus on the intersection of cultural history and natural science.
As a member of the Museum’s management team, the Director of Community Engagement supervises and coordinates the day-to-day operations of the Community Engagement team ensuring the highest standards for our visitor experience.
The incumbent will be responsible for all aspects of the department which include, but are not limited to, the following essential job functions:
- · Implements Five Year Operating Plan relative to the department’s goals, initiatives, and special projects.
- · Develops, implements, reviews and evaluates all Museum programming to meet the needs and interest of our diverse audience types (school-age students through adults).
- · Interviews, hires, trains, evaluates and oversees the performance of assigned full-time (currently 3) and part-time staff (currently 4-8), interns and volunteers.
- · Collaborates on and/or provides input on cross-departmental programs and with various community partners in the development and implementation of programming.
- · Actively seeks partnerships and educational opportunities within our local community as well as on a regional, state and national level.
- · Prepares departmental budgets, forecasting and allocates funds for staff, supplies, equipment and facilities.
- · Responsible for developing, achieving and exceeding individual and departmental goals and metrics.
Knowledge, skills, abilities and/or competencies:
- · Proven ability to develop programming to wide and varied audience; focus on programming diversity with respect to parameters such as race, age, and socio-economic levels.
- · Work cooperatively with other departments, community stakeholders and partnering organizations to effectively plan and improve working methods for the successful delivery of programs.
- · Work collaboratively with local organizations, individuals, and community stakeholders to deepen authentic relationships between MoSH and its surrounding communities.
- · Strong working knowledge of state curriculum standards and a proven ability to create and/or align programming to selected standards.
- · Represent the Museum in professional and academic forums with local, regional, and national colleagues and the broader cultural community, playing a key role in advancing the Museum’s reputation and profile.
- · Enhance the Museum's profile through networking on a local, regional, state and national level.
- · Experience Focus – collect information to understand visitor expectations and motivations; build engaging relationships with visitors, and evaluate how actions or planning will impact visitors; establish effective methods to monitor and evaluate visitor's concerns, satisfactions and anticipate visitor needs.
- · Education Focused – actively seek to understand and align museum programming to local, state (TN, MS, and AR) and national curriculum standards. Communicate, inform and partner with education stakeholders regarding programming.
- · Partnership Opportunities – develop knowledge of the larger museum and local community and seek opportunities for deeper involvement, foster relationships, and create partnership opportunities when appropriate.
- · Financial Responsibilities – maintain comprehensive departmental budgets, understand and appropriately forecast expenses and revenues, and a proven ability to work within a budget given dynamic operating conditions.
- · Planning and Organization – determine and prioritize multiple tasks and activities; build timelines and resource needs; leverage limited resources to complete work efficiently and in coordination with multiple projects.
- · Team Building and Evaluation – develop direction, structure, and clarity around roles and team objectives; work with team to identify areas of success or for improvement; identify professional development activities and resources; monitor team progress while providing continuous feedback and guidance.
Education, Experience and Requirements:
- · Bachelor degree in Education, Museum Studies, History, Science Education or related discipline; advanced degree or certifications desirable.
- · At least six (6) years of progressive experience in adult and child engagement or museum interpretation.
- · Strong working knowledge of state and local curriculum standards.
- · Ability to work flexible hours including evenings, weekends, and holidays.
- · Experience with classroom teaching and strategic planning is highly desirable.
- · Valid Driver's license required.
- · Strong skills with MS Office products and third party software platforms.
Compensation is commensurate with experience and abilities. The Museum offers a full range of benefits, including health care, vacation and sick leave, 401k, and death and disability insurance. The Museum also offers life, dental and vision insurance. Moving expenses are negotiable.
Submit one document with cover letter (providing your salary requirements and how you learned about the position) and your resume via email to:
Administrator of Programs
Applications will be accepted until July 23, 2021 or until the position is filled. MoSH is an Equal Opportunity Employer and values diversity.
Writing samples, a short presentation and references may be required from finalists. Academic, credit and criminal background checks will be conducted before a final offer is made.
More information about MoSH can be found on our website at www.memphismusuems.org.